Sonic Boom Music CIC privacy notice

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Sonic Boom Music CIC customer privacy notice

This privacy notice tells you what to expect us to do with your personal information.

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Contact details

Email

Hello@sonicboom.org.uk

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What information we collect, use, and why

We collect or use the following information for service updates or marketing purposes:

• Names and contact details

• Addresses

• Marketing preferences

• Location data

We also collect or use the following information for service updates or marketing purposes:

• Racial or ethnic origin

• Health information

• Sexual orientation information

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Lawful bases

Our lawful bases for collecting or using personal information for service updates or marketing purposes are:

• Consent

• Legal obligation

• Vital interests

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Where we get personal information from

• People directly

• Councils and other public sector organisations

• Publicly available sources

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How long we keep information

Personal Data of Attendees

Types of Data: Names, contact details, ticket purchase information, preferences.

Retention Period: 3 years after the event.

Reason: For marketing purposes, customer service, and potential disputes.

Disposal Method: Secure deletion from databases and shredding of physical documents.

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Vendor and Partner Information

Types of Data: Contracts, contact details, payment information.

Retention Period: 6 years after the end of the contract.

Reason: Legal and financial record-keeping.

Disposal Method: Secure deletion and shredding.

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Employee and Volunteer Records

Types of Data: Personal details, employment contracts, performance records.

Retention Period: 6 years after employment ends.

Reason: Compliance with employment laws and potential disputes.

Disposal Method: Secure deletion and shredding.

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Financial Records

Types of Data: Invoices, receipts, tax records.

Retention Period: 7 years.

Reason: Compliance with tax laws and financial audits.

Disposal Method: Secure deletion and shredding.

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Marketing Data

Types of Data: Email lists, marketing campaign data, social media interactions.

Retention Period: 2 years.

Reason: To analyze the effectiveness of marketing campaigns and for future marketing efforts.

Disposal Method: Secure deletion.

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Event Planning Documents

Types of Data: Schedules, permits, vendor agreements.

Retention Period: 3 years after the event.

Reason: For reference in planning future events and resolving any post-event issues.

Disposal Method: Secure deletion and shredding.

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Who we share information with

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Others we share personal information with

• Organisations we need to share information with for safeguarding reasons

• Organisations we’re legally obliged to share personal information with

• Emergency services (where necessary)

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Your data protection rights

Under data protection law, you have rights including:

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Your right of access - You have the right to ask us for copies of your personal data.

Your right to rectification - You have the right to ask us to rectify personal data you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure - You have the right to ask us to erase your personal data in certain circumstances.

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal data in certain circumstances.

Your right to object to processing - You have the right to object to the processing of your personal data in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the personal data you gave us to another organisation, or to you, in certain circumstances.

Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent.

You don’t usually need to pay a fee to exercise your rights. If you make a request, we have one calendar month to respond to you.

To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.

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How to complain

If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.

If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.

The ICO’s address:          

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113

Website: https://www.ico.org.uk/make-a-complaint

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Last updated

22 July 2024